Last Updated: 18/09/2025
At Uniprint, we are committed to delivering your customized products safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
- All standard orders are processed within 2–4 business days.
- Customized orders (uniforms, printed t-shirts, mugs, etc.) may take 5–10 business days, depending on design complexity and order quantity.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
2. Shipping Methods & Delivery Time
- We ship through trusted courier partners across India.
- Estimated delivery time: 5–7 business days after dispatch (depending on location).
- In remote or rural areas, delivery may take 7–12 business days.
- Delivery timelines are estimates only and may vary due to courier delays, weather, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
- Free shipping may be offered on select orders or promotions, which will be clearly mentioned on the website.
4. Payment Policy for Customized Products
- All customized or personalized products must be prepaid.
- Cash on Delivery (COD) is not available for customized orders (such as printed uniforms, t-shirts, mugs, etc.).
- Orders will only be processed after successful payment confirmation via Razorpay.
- Standard (non-customized) products may be eligible for COD, subject to availability and location.
5. Order Tracking
- Once your order is dispatched, you will receive an email/SMS with the tracking number and courier details.
- You can track your shipment directly on the courier partner’s website.
6. International Shipping
- Currently, we only ship within India.
- For bulk international orders, please contact us directly at uniprint.in@gmail.com.
7. Delays & Responsibility
- While we ensure timely dispatch, Uniprint is not responsible for delays caused by courier partners, customs, natural calamities, or unforeseen events.
- If your package is lost in transit, we will coordinate with the courier partner and provide a suitable resolution (replacement/refund as per our Refund & Returns Policy).
8. Contact Us
For questions regarding your order status, shipping, or delivery, please contact:
Uniprint
📍 Address: 202, Golden Square, Near D-mart, Mota Varachha, Surat-394101
📞 Phone: +91 97241 92836
📧 Email: uniprint.in@gmail.com